Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://call-center-for-chiropractors.storysurge.net (hereinafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party sites, apps, or services accessible through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy applies when:

  1. You use our applications or services as an authorized user.
  2. You visit or interact with our websites, including by creating an account, making a purchase, or contacting us.
  3. You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes your user name, email address, and password used for accessing our services.
  2. Payment Information: Details related to your payment methods, such as credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of transactions, purchase history, and financial data associated with using our services or purchasing products.
  4. Purchase Information: Data regarding the products or services you’ve purchased from us, including quantities, order dates, and delivery details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when you access our apps or websites.
  6. Location Data: Information about your geographical location when using our services that are location-based.
  7. Feedback: Comments, suggestions, reviews, and other responses provided by you regarding our products or services.
  8. Social Media Information: Personal data obtained from social media platforms when you interact with our content or share it.
  9. Product Information: Details about the products you view, search for, or purchase on our website.

We collect this information through various means, including direct user input, tracking technologies (like cookies), and third-party service providers.

Cookies

Our website uses cookies to enhance your browsing experience and gather analytics data. Cookies are small text files stored in your web browser that serve different purposes:

  1. Strictly Necessary: These cookies enable core features of our website, such as allowing you to log in.
  2. Preference: They remember your preferences and settings to personalize your experience.
  3. Analytics: Used by analytics tools to collect information about how users interact with our website, including the number of visitors, bounce rate, and popular pages.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, or as required by applicable laws. Once the purpose is fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

The Company has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to our systems.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that a child has provided personal information through our services, we will take steps to delete that data as soon as possible.

Your Rights

Depending on your jurisdiction and local privacy laws, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure (right to be forgotten).
  • Restriction or object to the processing of your data.
  • Data portability.
  • The right to withdraw consent.
  • Right not to be subject to automated individual decision-making.

To exercise these rights, please contact our privacy team using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

The Company reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for any updates.

Contact Information

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us: